From the House to a New Location - The Door and Window Consultants
During his time working for various contractors and door installation companies, Randall Burger discovered a severe gap between customers’ needs and industry standards. In order to fill this niche, Burger created The Door & Window Consultants in 1980; a home-based business specializing in custom made door and window solutions.
Burger connected with the San Diego Small Business Development Center (SBDC) in February 2012 and met with business consultant, Michelle Burkhart. Burger’s focus at the time was to take his company to the next level, with Burkhart’s past experience working with contractors, vendors and employee related issues her experience fit The Door & Window Consultants’ needs perfectly. With so much information out there Burger credited Burkhart with being a, “walking encyclopedia of people who can help with websites, information and a variety of things.”
As a single father wanting a better quality business-life balance was Burger’s long-term goal. With this in mind, Burkhart began by moving him towards the decision of moving from a home-based location to a new facility. “Of course, there were concerns on the financial ongoing cost of that and the fear factor of doing it. But they were not going to grow if they didn’t,” Burkhart said.
With Burkhart’s help The Door & Window Consultants has been put through a major restructuring and rebranding effort, aiming to target a higher end market. This change has already seen results with the company landing larger contracts.
With growth and success stemming from his SBDC visits, Burger plans to continue to visit Burkart, “Michelle is a good listener and helps us by setting specific dates to meet goals,” he said. Burkhart claims that Burger’s true reason for success is that he is ready and willing to “do the work” that is needed to grow.